FAQ's
Frequently Asked Questions (FAQ)
General Questions:
Q1: What types of products do you offer? A1: At QuestElectronic, we specialize in providing high-quality electronic products. Our collections include Mini Fans, Vacuum Cleaners, Electric Heaters, and Electric Candles. We are committed to offering affordable, durable, and efficient solutions for your everyday needs.
Q2: Do you offer international shipping? A2: Yes, we offer international shipping. Please check our shipping policy or contact our customer service team for more details about shipping to your location.
Q3: How can I contact customer support? A3: You can contact our customer support team by emailing us at support@questelectronic.com. We are happy to assist you with any questions or concerns.
Mini Fans Collection:
Q1: What sizes of mini fans do you offer? A1: We offer a variety of mini fans in different sizes. Whether you're looking for a compact, portable fan for your desk or a more powerful one to cool a larger area, we have options that fit your needs.
Q2: How long does the battery last on the mini fans? A2: Battery life varies depending on the model and usage. On average, our mini fans last anywhere from 4 to 10 hours per charge.
Q3: Are the mini fans rechargeable? A3: Yes, all of our mini fans are rechargeable via USB, making them convenient for on-the-go use.
Vacuum Cleaners Collection:
Q1: What types of vacuum cleaners do you sell? A1: We offer a range of vacuum cleaners, including handheld, upright, and robotic models. Each is designed to meet different cleaning needs, from small apartments to larger homes.
Q2: Can the vacuum cleaners be used on carpets and hardwood floors? A2: Yes, most of our vacuum cleaners are designed to work on multiple surfaces, including both carpets and hardwood floors. Please check the product description for specific compatibility.
Q3: How often should I clean or replace the filters in my vacuum cleaner? A3: We recommend cleaning or replacing your vacuum cleaner's filter every 3-6 months depending on usage. For optimal performance, check the user manual for specific maintenance instructions.
Electric Heaters Collection:
Q1: Are the electric heaters safe to use indoors? A1: Yes, all of our electric heaters are designed for indoor use. They come with built-in safety features such as automatic shut-off to prevent overheating.
Q2: How efficient are the electric heaters in terms of energy consumption? A2: Our electric heaters are energy-efficient, with features like adjustable temperature settings and energy-saving modes to help reduce power consumption.
Q3: Do electric heaters require assembly? A3: Most of our electric heaters come pre-assembled, but some models may require minor assembly. Instructions are included in the packaging.
Electric Candles Collection:
Q1: What are electric candles, and how do they work? A1: Electric candles are battery-powered or rechargeable candles designed to mimic the soft glow of traditional candles without the need for an open flame. They are safe for use in any environment.
Q2: Can I use electric candles outdoors? A2: Yes, many of our electric candles are designed for both indoor and outdoor use. Be sure to check the product details for specific weather-resistant features.
Q3: How long do the batteries in electric candles last? A3: The battery life of electric candles varies depending on the model and usage. On average, they last anywhere from 100 to 300 hours per set of batteries.